What Are Managed Print Services?

Managed Print Services (MPS) refer to a comprehensive suite of services and solutions provided by external providers to optimize or manage a company’s document output. The main components of MPS are needs assessment, selective or general replacement of hardware (such as printers and copiers), and the service, parts, and supplies needed to operate the new and/or existing hardware. Additionally, MPS providers may also monitor usage, help businesses improve their document production processes, and provide solutions to reduce unnecessary printing and streamline document management.

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Understanding the Core Components of Managed Print Services

Needs Assessment: Before implementing managed print services, providers conduct a thorough analysis of a company’s current print infrastructure. This assessment identifies the volume of printing, the types of documents being printed, and the existing hardware’s efficiency. The goal is to craft a tailored solution that aligns with the company’s specific needs and financial objectives.

Hardware Optimization and Management: MPS involves optimizing the hardware used for printing tasks. This can include replacing inefficient printers with more efficient models, consolidating printer fleets to reduce the number of devices a company needs, and introducing multifunction devices that combine printing, scanning, copying, and faxing. This consolidation helps in reducing the overall cost and improves operational efficiency.

Supplies Management: Managing consumables like ink, toner, and paper is a critical aspect of MPS. Providers ensure that supplies are replenished automatically, reducing the administrative burden on employees and helping to avoid downtime. They also often offer recycling programs, which help companies reduce their environmental impact.

Maintenance and Support: MPS providers offer comprehensive maintenance and support for printing devices, including regular servicing and prompt repairs. This proactive maintenance ensures devices operate efficiently and issues are resolved quickly, minimizing disruptions to business operations.

Usage Tracking and Reporting: Advanced tracking systems are used by MPS providers to monitor print usage across all devices in the company. These systems help in identifying patterns and trends, such as high-volume users or departments, which can be crucial for implementing cost-saving measures and further optimizations.

Security Enhancements: Security is a crucial component of MPS due to the sensitive nature of printed documents. MPS providers implement security measures like user authentication and secure printing practices to protect confidential information. This is particularly important in sectors like healthcare, legal, and financial services where data protection is paramount.

Benefits of Managed Print Services

Adopting MPS brings several benefits to organizations, including cost savings, enhanced efficiency, reduced environmental footprint, and improved document security. By outsourcing print management to experts, companies can focus on their core business activities while leaving the complex, non-core tasks to MPS providers. This not only optimizes print operations but also enhances overall operational effectiveness.

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